Strategic Account Manager (Ref: PK9069)

NEW VACANCY (PK9069)

STRATEGIC ACCOUNT MANAGER

DERBYSHIRE

An attractive salary & package is available

Hours: Monday to Friday, Office Hours
Travel: Occasional UK Client Visits
Employment Type: Full-Time, Permanent

Our Client is a leading multi-site UK label manufacturer, renowned for innovation, quality, and service across diverse market sectors. With a strong reputation for technical expertise and customer partnership, the business continues to expand its capabilities, including the installation of a high volume Digicon line, creating new capacity and growth opportunities.

Seeking a driven and commercially focused Strategic Account Manager to oversee a portfolio of key customer accounts while proactively identifying and developing new business opportunities. This pivotal position requires a blend of account development, project management, and strategic sales planning.

Working from their Derbyshire site, you will play a critical role in strengthening customer relationships, maximising account performance, and filling newly available production capacity with profitable work.

Key Responsibilities:

• Manage, retain, and grow a portfolio of established customer accounts across multiple sectors, ensuring exceptional service and long-term partnerships.
• Act as the primary point of contact, supporting customers with technical enquiries, project updates, and ongoing commercial needs.
• Proactively source and secure new business to support the company's growth strategy, with a particular focus on utilising additional capacity on a brand new Digicon machine.
• Collaborate closely with internal departments, including production, planning, artwork, and operations, to ensure the smooth delivery of customer projects.
• Prepare quotations, costings, and tender responses in line with company pricing structures.
• Conduct occasional customer site visits, presentations, and project reviews to strengthen relationships and win new business.
• Maintain accurate CRM records and produce regular sales forecasts and performance reports.

Skills & Experience Required:

• Proven experience in account management, sales, or commercial roles within the print, labels, or packaging sectors (highly desirable).
• Strong understanding of production processes, ideally within labels, digital print, flexo, or related industries.
• Exceptional relationship-building and communication skills.
• A proactive, strategic mindset with a strong focus on new business development.
• Ability to manage multiple projects, deadlines, and customer expectations simultaneously.
• Commercially astute with strong negotiation and pricing skills.
• Confident working with internal teams to ensure high-quality customer delivery.
• Full UK driving licence.