Quality Manager - Food or Packaging Background (Ref: PK9015)

NEW VACANCY! (PK9015)

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£UPTO £50K (DOE) + 24 Days Holiday + Bank Holiday + Christmas Close Down + Bonus + Company Sick Pay Scheme + Benefits

Hours: Monday - Friday 8:30am - 4:30pm

My client is a leading packaging manufacturer producing high-quality flexible packaging products to the food, beverage and household sectors. They are currently recruiting

My client is a leading packaging manufacturer producing high-quality flexible packaging products to the food, beverage and household sectors. They are currently recruiting a Quality Manager to join their team. The chosen candidate will have experience in BRC & ISO9001 and come from a food / food manufacturing or packaging background

Role / Responsibilities:

• Ensure compliance with specific external and internal standards including BRC, ISO 9001, 14001 and A2 permit.
• Specifically manage and improve procedures, documentation & auditing of the quality management system. Work closely with operational and technical colleagues to ensure understanding and responsibilities.
• Understand the needs and expectations of customers regarding product quality, ensuring these expectations are a core part of the quality management system.
• Ensure the internal audit schedule is kept fully updated and all recommendations and NCR's are relayed back to the relevant business areas, actioned and closed off accordingly.
• Ensure the site is always at 'Audit Ready' status.
• Effectively investigate and process customer complaints, managing the process for any corrective and preventative action.
• Develop and maintain quality assurance metrics and reporting for both internal and external purposes including complaints, internal NCR's, in-house rejects, customer returns and cost of all errors and waste.
• Together with Line Managers, identify training needs to meet quality requirements and deliver internal training where appropriate.
• Regularly communicate with Operations regarding quality issues, attending daily operations meetings to report any relevant Quality issues.
• Help develop a culture of compliance, quality and continuous improvement across the site.
• Deliver site Quality induction to all new employees.
• Continuously develop own knowledge on best practice, networking with colleagues at other sites and by keeping abreast of industry and legislative developments.
• Lead and develop Quality team members, ensuring individuals have the appropriate level of support, 1:1's and training to enable them to perform effectively. Ensure team members receive regular feedback and that all performance appraisals and development plans are up to date.

Skills/qualifications/training

• Must have experience of working in the food industry, audit experience and BRC
• Fully qualified BSI Lead Auditor
• Competent user of MS Office, in particular Word, Excel, PowerPoint & Outlook
• Experience of ERP systems, preferably EFI Radius and SAP
• Extensive experience of developing and managing quality systems and audit processes with previous experience of BRC, ISO & food safety standards
• Proven ability to implement process improvement initiatives
• Strong knowledge of operational/production KPIS previous experience of line managing or supervising teams