Quality Manager (Ref: PK9015)

NEW VACANCY! (PK9015)

QUALITY MANAGER

DERBYSHIRE / GREATER MANCHESTER BORDER (PLEASE CONTACT ME FOR FURTHER LOCATION DETAILS)

£45K - £50K (DOE) + 24 Days Holiday + Bank Holiday + Christmas Close Down + Company Sick Pay Scheme + Benefits + Bonus

Hours: Monday - Friday 8:30am - 4:30pm

My client is a leading packaging manufacturer producing high-quality flexible packaging products to the food, beverage and household sectors.

They are currently recruiting a Quality Manager to join their team.

Role / Responsibilities:

• Manage the day to day activities of the Quality Team, coordinating activities required to meet Company, site and regulatory quality standards.
• Ensure compliance with specific external and internal standards including BRC, ISO 9001, 14001 and A2 permit.
• Specifically manage and improve procedures, documentation & auditing of the quality management system. Work closely with operational and technical colleagues to ensure understanding and responsibilities.
• Understand the needs and expectations of customers regarding product quality, ensuring these expectations are a core part of the quality management system.
• Ensure the internal audit schedule is kept fully updated and all recommendations and NCR's are relayed back to the relevant business areas, actioned and closed off accordingly.
• Ensure the site is always at 'Audit Ready' status.
• Effectively investigate and process customer complaints, managing the process for any corrective and preventative action.
• Develop and maintain quality assurance metrics and reporting for both internal and external purposes including complaints, internal NCR's, in-house rejects, customer returns and cost of all errors and waste.
• Together with Line Managers, identify training needs to meet quality requirements and deliver internal training where appropriate.
• Regularly communicate with Operations regarding quality issues, attending daily operations meetings to report any relevant Quality issues.
• Represent the Quality Department within the Site Leadership Team, playing a full part in the delivery of the site strategy and budget.
• Help develop a culture of compliance, quality and continuous improvement across the site.
• Manage all site health and safety procedures, ensuring site H&S standards are met.
• Deliver site Quality induction to all new employees.
• Continuously develop own knowledge on best practice, networking with colleagues at other sites and by keeping abreast of industry and legislative developments.
• Lead and develop Quality team members, ensuring individuals have the appropriate level of support, 1:1's and training to enable them to perform effectively. Ensure team members receive regular feedback and that all performance appraisals and development plans are up to date.

Skills/Qualifications/Training

• Must have experience of working in the food industry, audit experience and BRC
• Fully qualified BSI Lead Auditor
• Competent user of MS Office, in particular Word, Excel, PowerPoint & Outlook
• Experience of ERP systems, preferably EFI Radius and SAP
• Extensive experience of developing and managing quality systems and audit processes with previous experience of BRC, ISO & food safety standards
• Proven ability to implement process improvement initiatives
• Strong knowledge of operational/production kpi's
• Previous experience of line managing or supervising teams