Production / Account Handler (Commercial Bias) - Print (Ref: PT3225)

NEW VACANCY! (PT3225)

PRODUCTION / ACCOUNT HANDLER (COMMERCIAL BIAS) - PRINT

STAFFORDSHIRE

£Open Depending on Experience + Pension

Our client is seeking a commercially astute and experienced Account Manager, experience of Tharstern MIS system is highly desirable, although any previous print or packaging knowledge would be considered.

This role bridges both production and client account management, while also acting as Number 2 to the Management team, providing essential support in production control and workflow oversight. It would suit someone who thrives in a fast-paced, customer-focused print environment with a strong grasp of both commercial and operational processes or someone looking to learn the production side of print also.

Key Responsibilities:

• Produce accurate and timely estimates for litho, large format, and digital print jobs using Tharstern MIS
• Liaise with production teams to ensure feasibility, accuracy, and cost efficiency of quoted jobs
• Support management as the Number 2 in production operations, assisting in planning, scheduling, and daily workflow coordination
• Monitor and control production progress, ensuring jobs move efficiently through all departments to meet delivery deadlines
• Identify and resolve production bottlenecks, working with Team Leaders to optimise throughput and resource utilisation
• Manage and develop key client accounts, acting as a reliable and proactive point of contact
• Prepare and follow up on quotations, converting opportunities into confirmed work
• Oversee job progress from quote through production to delivery, ensuring client expectations are met or exceeded
• Advise clients on best production methods, materials, and print finishes based on project needs
• Maintain accurate records of client communication and job specifications
• Contribute to internal commercial discussions and support the business in identifying cost-saving and efficiency opportunities

Requirements:

• Proven experience in Account Management
• Knowledge of B2 format printing is preferred but not essential
• Hands-on experience with Tharstern MIS is essential or highly advantageous
• Strong understanding of print production processes and workflow control
• Excellent communication and client management skills
• Commercially aware with strong numerical and analytical abilities
• Ability to work autonomously and manage multiple projects under tight deadlines
• Strong team player with a proactive, solution-focused mindset
• Demonstrated ability to support management and contribute to operational decision-making

To apply for the role, please send a copy of your CV