Key Account Manager - Labelling (Ref: PK9120)

NEW VACANCY! (PK9120)

KEY ACCOUNT MANAGER - LABELLING

ANY ENGLAND OR WALES LOCATION

Salary Up to £63K + Bonus (Up to 20% of Salary) + Hybrid Company Car + Pension + 26 Days Holidays

Join a global leader in label manufacturing, renowned for delivering cutting-edge labelling solutions to non-alcoholic beverage, home & personal care, dairy and fresh produce markets. With multi-million investments in state of the art in-house facilities, there is huge potential for innovation in new products including linerless. They are seeking a Key Account Manager to develop a portfolio of key customers in these markets with a current £3-4million turnover and lots of opportunity for growth. This is a home-based role for high calibre and ambitious candidates with experience in the labels or printed packaging sector. The company are open to providing training and opportunities for high achieving internal Account Managers who wish to develop their career path. The ideal candidate will have easy access to transport networks as the account base will be National.

🧩 Responsibilities

• Manage and develop a portfolio of key national customers with a current turnover of £3-4M and significant headroom for growth.
• Take full ownership of key account strategy, driving sustainable revenue growth, margin improvement, and long-term customer retention.
• Build and execute robust account plans, identifying opportunities to increase share of wallet, expand addressable spend, and convert achievable spend into contracted business.
• Develop strong multi-level relationships within customer organisations, ensuring effective buyer centre coverage across procurement, technical, marketing, operations, and sustainability stakeholders.
• Identify and deliver new product development opportunities, including innovative solutions such as linerless labels, leveraging the company's advanced in-house manufacturing capabilities.
• Act as the commercial lead on customer projects, coordinating closely with internal technical, operations, and supply chain teams to ensure seamless delivery.
• Lead commercial negotiations, pricing reviews, and contract renewals in line with margin and volume objectives.
• Monitor customer performance against KPIs, providing accurate sales forecasts, pipeline management, and strategic reviews.
• Attend customer meetings, site visits, trials, and innovation sessions nationally, representing the business as a trusted strategic partner.
• Maintain accurate CRM records and contribute to wider commercial and market insight initiatives.

✅ Skills & Experience Required

Essential:

• Proven experience in Key Account Management, Account Development, or Commercial Sales within the labels or printed packaging sector.
• Strong track record of managing and growing national or strategic accounts within FMCG or related markets.
• Commercially astute with the ability to identify and convert growth opportunities within existing accounts.
• Excellent relationship-building skills with the ability to influence and engage stakeholders at all levels.
• Highly organised and self-motivated, comfortable operating in a home-based, national role.
• Full UK driving licence with easy access to transport networks.

Desirable:

• Clear understanding and practical experience of share of wallet analysis, addressable and achievable spend, and buyer centre coverage as measurable commercial deliverables.
• Experience delivering value-led selling and strategic account planning methodologies.
• Exposure to innovation-led packaging solutions, sustainability-driven developments, or linerless technologies.
• Ability to interpret market trends and customer insights to influence product development and commercial strategy.
• Ambition to progress within a global, innovation-focused organisation, with the capability to grow into a senior commercial leadership role.