Customer Account Manager - Packaging (Ref: PK9046)

NEW VACANCY! (PK9046)

CUSTOMER ACCOUNT MANAGER - PACKAGING

WEST YORKSHIRE - Contact me for location details

£COMPETITIVE + Achievable Bonus Scheme + 23 Days Holiday + Bank Holidays (Rising with length of service)

Benefits Package (Healthcare, Dental Plans, Pension Contribution) Personal Development Plan +Prize draw nights + £50 on your birthday or the day off

Office Based: Monday To Thursday 9am - 5.30pm / Friday 9am - 5:00pm

My client is one of the UK's leading specialists in flexible packaging solutions, supplying major brands and manufacturers across the food, beverage, household and personal care markets. With decades of industry expertise, they pride themselves on offering high-quality printed films, laminates and sustainable packaging formats that meet the ever-evolving needs of modern production environments.

The company is recognised for its strong technical capability and collaborative approach; working closely with customers from concept and design, right through to production and delivery. They invest heavily in innovation, quality and people, ensuring their products not only perform to the highest standards, but also support customers with improved efficiency, reduced waste and environmental responsibility.

With a culture built on continuous improvement, professional development and customer excellence, they offer a stable, forward-thinking workplace where employees are encouraged to grow, contribute ideas and take pride in delivering outstanding results.

They are looking to recruit a Customer Account Manager to join their team. The role will include in being involved in Customer Accounts, giving each customer a first class customer service experience. The role will be primarily office based but will include customer visits a few times a month so a full driving license is essential.

Experience in the packaging industry would be of an advantage however not essential full technical product training will be provided

The Role / Requirements:

• Initially working with the Customer Business Manager team predominantly looking after customer requirements in conjunction with the Area Sales Manager.
• Support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information.
• Your aim is to generate a first class customer service level and increase the value of contribution from your allocated customer base.
• Building close relationships with your customers over time via phone, email as well as visiting client sites (Initially this will be with other employees but eventually you will have your own accounts that you have sole responsibility for)
• Keeping customers up to date with market and product updates.
• Driving Licence and own transport is essential pool cars are available for customer visits