Digital Print Allrounder (Ref: PT3262)

NEW VACANCY (PT3262)

DIGITAL PRINT ALLROUNDER

EAST LONDON

£Open DOE + 24 Days Holiday + Bank Holidays + Overtime Paid 1 ½ + Pension + Life Insurance

HOURS: Monday To Friday 9am - 6pm

Our client is an award-winning provider of high-quality print and visual communication solutions The company continues to invest in its people, processes, and technology, offering employees the opportunity to develop their careers while contributing to the success of a growing and highly respected organisation.

They are looking for an experience Digital Print Allrounder to join their retail print services team. In this role you will be responsible for operating Xerox digital print equipment to deliver high-quality print products to customers in a busy retail environment.

Key Responsibilities

• Operating digital print equipment, ideally Xerox devices (e.g. Xerox Versant)
• Operate Xerox digital print devices (including multifunction printers, production printers, and wide-format equipment) to produce a wide range of printed materials
• Set up and configure print jobs, including file preparation, colour management, paper/media selection and finishing options
• Perform routine maintenance on Xerox equipment, including toner replacement, paper loading and basic troubleshooting
• Ensure consistent print quality by conducting checks throughout production runs
• Manage print queues and prioritise jobs to meet customer deadlines
• Operate laminating, binding, cutting, and other finishing equipment as required
• Familiarity with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Good working knowledge of common file formats (PDF, JPEG, TIFF, Word, InDesign) and file preparation for print
• Strong customer service skills with a friendly, professional and patient manner
• High attention to detail with a commitment to print quality
• Good numeracy skills for calculating quantities, pricing and measurements
• Reliable, punctual and a strong team player
• Handle customer enquiries in person, by telephone, and via email in a professional and timely manner
• Provide clear and accurate quotes, explaining pricing, turnaround times, and available options
• Resolve customer complaints or concerns with patience and a positive attitude, escalating to management when necessary
• Build lasting customer relationships to encourage repeat business and brand loyalty
• Advise customers on design and file preparation to achieve the best print results
• Process customer orders and payments accurately using the point-of-sale system
• Maintain a clean, organised, and safe working environment in compliance with health and safety guidelines
• Monitor consumable stock levels and notify management when replenishment is required
• Assist with display maintenance and ensure the retail area is presentable at all times
• Support colleagues during busy periods and contribute to team targets

Client Offerings:

• Full training on Xerox equipment and systems
• Supportive and friendly team environment
• Opportunities for career progression within the business
• Staff discount on print products and services
• Regular working hours with potential for overtime