Account / Project Manager - Signage (Ref: SN7382)

NEW VACANCY! (SN7382)

ACCOUNT / PROJECT MANAGER - SIGNAGE

NORTH YORKSHIRE

Up to £45,000 DOE + 22 Days Holiday + Bank Holidays + Pension

Hours: 8:00am - 5:00pm, with flexibility around core hours

Our client is an established and highly regarded business within the signage industry, bringing ideas to life through creativity, technical expertise and a practical, solutions-focused approach.
With more than 20 years of industry experience, they have delivered a wide range of high-profile and complex projects, working closely with their customers to provide innovative solutions, exceptional production quality and reliable service.

Due to continued growth, they are looking to recruit an experienced Account / Project Manager to join their team.

This is an excellent opportunity for an experienced signage professional who enjoys managing complex projects, working closely with clients and coordinating multiple teams to deliver projects successfully from initial brief through to completion.

As Account / Project Manager, you will take ownership of multiple signage projects, acting as a key point of contact for clients and ensuring projects are delivered on time, within budget, to specification and to the highest quality standards.

You will work closely with internal production, design and operational teams to coordinate resources, manage expectations, identify potential issues and ensure projects progress smoothly.
The role is highly client-focused, requiring someone who can build strong, long-term relationships while also having the commercial awareness, technical understanding and organisational skills required to deliver complex signage projects.

Key Responsibilities

• Lead the planning, coordination and successful delivery of multiple signage projects.
• Manage projects from initial brief through to completion, ensuring agreed scope, budget, quality and timescales are achieved.
• Act as the main point of contact for assigned clients throughout the project lifecycle.
• Build and maintain strong, professional relationships with clients and key stakeholders.
• Develop trusted relationships with decision makers and senior client contacts.
• Work closely with design, production, installation and other internal teams to ensure customer requirements are clearly understood and delivered.
• Monitor project progress, identifying risks, issues and potential delays and putting effective solutions in place.
• Provide regular project updates to clients and internal stakeholders.
• Manage project finances, budgets, forecasts and commercial performance where required.
• Ensure projects are delivered in line with customer expectations and contractual commitments.
• Resolve project issues and client concerns quickly and professionally.
• Identify opportunities to improve the customer experience and add further value.
• Support customer onboarding and contribute towards continued business growth.
• Analyse project performance and customer feedback to identify opportunities for improvement.
• Maintain accurate project documentation, customer records and operational information.
• Champion best-practice project management processes and continuous improvement.
• Ensure consistently high levels of customer satisfaction.
• Communicate confidently with clients through email, telephone, virtual meetings, presentations, workshops and face-to-face meetings.

Key Skills & Experience

• Proven experience managing projects within the signage industry.
• A strong understanding of signage production and project delivery.
• Experience managing multiple projects simultaneously.
• Excellent planning, organisation and time-management skills.
• Strong client and stakeholder management experience.
• Excellent communication, presentation and negotiation skills.
• Strong commercial awareness.
• Experience managing project risks, issues, changes and deadlines.
• A proactive and practical approach to problem-solving.
• The ability to coordinate multiple internal teams and external stakeholders.
• Strong attention to detail and a commitment to delivering quality.
• Experience producing project updates, reports and relevant documentation.
• The ability to understand customer requirements and translate them into clear delivery plans.
• The confidence to manage client expectations and resolve issues effectively.
• A resilient, adaptable and solutions-focused approach.
• A genuine commitment to delivering an excellent customer experience.

We are looking for an experienced Signage Project Manager who understands the industry and is comfortable managing projects in a fast-paced environment. You will be highly organised, commercially aware and confident dealing directly with customers, while also being practical enough to understand the challenges involved in delivering signage projects.

This is a great opportunity for someone who wants to join an established business where their experience will be valued and where there is the opportunity to play an important role in the continued success of the company.

To apply for the role please send a copy of your CV