Account Manager (Ref: PK8693)

NEW VACANCY! (PK8693)

ACCOUNT MANAGER

LANCASHIRE (OFFICE BASED)

£Competitive Basic Salary + Pension + 25 Days Holiday

Our client is a manufacturer of printed folded cartons for the Pharmaceutical, Medical, Healthcare and Veterinary markets.

They are currently seeking a highly organised and detail-oriented Account Manager to provide crucial administrative support to the sales team. This role will be instrumental in ensuring the smooth and efficient handling of quotes, project management, and client communication, enabling the sales team to focus on building relationships and closing deals.

Key Responsibilities:

• Prepare and generate accurate and timely quotes based on sales team specifications
• Manage and track quote revisions and follow-ups
• Maintain accurate records of all quotes in the CRM system
• Collaborate with internal departments to ensure accurate pricing and feasibility
• Assist sales team in project initiation and planning
• Track project progress and deadlines, ensuring timely completion
• Coordinate with internal teams to facilitate smooth project execution
• Maintain organised project documentation and files
• Proactively identify and address potential project roadblocks
• Provide general administrative support to the sales team, including scheduling meetings, preparing presentations, and managing correspondence
• Assist in the preparation of sales proposals and presentations
• Maintain and update customer databases and CRM information
• Respond to customer enquiries and provide excellent customer service
• Act as a point of contact for clients and internal teams
• Communicate effectively and professionally via phone, email, and in person
• Maintain clear and concise communication with all stakeholders

Requirements:

• Proven experience in a similar administrative or sales support role, ideally within the printing or related industry but not essential
• Excellent organisational and time-management skills with the ability to prioritise tasks effectively
• Strong attention to detail and accuracy
• Proficiency in using CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent communication and interpersonal skills, both written and verbal
• Ability to work independently and as part of a team
• Proactive and problem-solving mindset
• Knowledge of printing processes and terminology is a plus

Our client is genuinely a lovely business to work for who retain their staff and offer a friendly, supportive environment to work in. This a very exciting opportunity to join a successful business at an opportune time!