Account Manager - Large Format Digital (Ref: SC3489)

NEW VACANCY! (SC3489)

ACCOUNT MANAGER - LARGE FORMAT PRINT

HERTFORDSHIRE

£36K - £40K (Dep on Exp)

Our client is a market leader in large format print - offering high-quality signage, displays, and graphics for clients across industries such as retail, events, construction, and marketing.
They are looking for an experienced Account Manager, with a passion for large format print and a talent for delivering exceptional customer service, to join their dynamic team. The successful candidate will play a pivotal role in supplying outstanding print solutions to the companies valued clients - displaying their expertise in site surveys, production processes and project management.

Key Responsibilities

• Manage client accounts, acting as their main point of contact throughout the project lifecycle.
• Conduct site surveys to assess installation requirements, ensure feasibility, and provide accurate project specifications.
• Work closely with the production and install teams to ensure client briefs are translated into high-quality deliverables, meeting deadlines and budget constraints.
• Provide technical advice to clients, offering solutions tailored to their needs.
• Prepare accurate and detailed project quotes.
• Co-ordinate installations, liaising with clients and Installers to ensure seamless execution.
• Identify opportunities to upsell and cross-sell within existing accounts, while also driving new business growth.
• Maintain up-to-date knowledge of large format print processes, materials, and trends to deliver informed advice and innovative solutions.
• Use CRM systems to track projects, client interactions, and sales pipelines.

Essential Skills & Experience

• Industry Expertise: Minimum of 2-3 years in a similar role within the large format print, signage, or graphics industry.
• Site Survey Experience: A proven ability to carry out site surveys, understanding structural, spatial, and logistical considerations.
• Production Knowledge: Strong understanding of large format printing processes, finishing techniques, and materials (e.g. ACM, Acrylic, Fabric, Foamex, and Vinyl).
• Project Management: Exceptional multitasking and organisational skills to manage multiple projects and deadlines effectively.
• Problem-Solving: A proactive approach to troubleshooting challenges and delivering client-focused solutions.
• Communication: Excellent verbal and written communication skills to build and maintain strong client relationships.
• Sales Acumen: A proven track record of meeting sales targets, growing accounts, and identifying new opportunities.
• Technical Skills: Proficiency using Management Information Systems and the Microsoft Office Suite.

Personal Qualities

• Detail-oriented with a focus on delivering high-quality work.
• Self-motivated, adaptable, and able to work under pressure in a fast-paced environment.
• Collaborative and team-oriented mindset.