Customer Relations Executive (Ref: PK8172)

NEW VACANCY! (PK8172)

CUSTOMER RELATIONS EXECUTIVE

WEST MIDLANDS

Salary up to £30K + Company Car + Mobile Phone + Laptop + Pension Scheme + 28 Days Annual Leave + Onsite Parking

Our client is a well-established, multi-sited independent manufacturer of quality, bespoke corrugated packaging: die cuts, SRP and point of sale for Food (BRC Accredited), Cosmetics, FMCG, Retail and online retail markets etc.

They are currently looking to recruit a Customer Relations Executive to join the team. You will be managing key house accounts and create new business opportunities within a geographical area for cardboard boxes.

Key Responsibilities:

• Building a solid relationship between yourself and your assigned accounts
• Build and maintain strong relationships with key stakeholders, including potential customers, distributors, and industry influencers
• Organising and hosting update meetings with clients
• Managing customer complaints and ensure they are dealt with swiftly
• Collaborate with internal teams to ensure seamless delivery of products and services to clients
• Meet or exceed sales targets and contribute to the overall growth of the company
• Negotiate contracts and close deals with customers, ensuring mutually beneficial terms
• Stay up to date with industry developments and best practices

Requirements:

• Excellent communication and negotiation skills
• Demonstrated ability to build and maintain relationships with key stakeholders
• Analytical mindset with the ability to gather and interpret market data
• Self-motivated and results-oriented, with a proactive approach to problem-solving
• Ability to work independently and as part of a team
• Valid driver's licence
• Proficiency in using Microsoft Office Suite