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Photo of Clare Devlin Clare Devlin is your principle consultant for this vacancy

£Open (Depending on Experience)

Trainee Commercial Executive (Ref: PT3006)




£Open (Depending on Experience) + Monday to Thursday: 8am to 5pm / Friday: 8am to 2pm + Pension

Our client is leading printing company based in Lancashire, specialising in B2 / B3 and digital printing, stationery, and business forms. Being part of larger group, they can offer candidates stability and long-term career prospects.

Experience in the printing sector would be advantageous but not essential!


  • To provide support to the Commercial and Business Development Teams
  • This may involve estimating, NCR processing and providing customer service
  • To provide support to the Procurement and Finance Team which may involve purchasing from suppliers and outworkers and obtaining quotes for specific items or services
  • Raising, placing and receipting of purchase orders
  • Work in conjunction with the Procurement team in sourcing services
  • Ensuring and maintaining costs for goods and services in Optimus
  • Provide admin support to the Equipment Sales teams (approx. 2 hours per day) - this will involve receipt of parts for stock or customer despatch and perform general administration tasks
  • When processing an order, monitor order acknowledgements, lead times and convey any relevant information to the client/end user/internal department
  • To process enquiries and provide accurate quotations in accordance with company guidelines on rebates, margin levels etc
  • When processing orders, carry out order review and process the order right first time
  • Information must include details of supplier and signed purchase order for manufactured jobs with outwork and fully traded work
  • Handling telephone, internet and e-mail enquiries
  • Do everything possible to avoid NCR's
  • Process NCR's in a professional and timely fashion
  • To be able to compile Management information as required by the business and Clients
  • Perform general Office duties such as filing
  • Carry out specific project work as required
  • Operate within standard Company operating procedures.
  • Constantly seek to make continuous improvement to procedures and personal / team operation
  • Work as part of team within each department and company structure
  • To perform any other duty that may be reasonably required by the company
  • To cover for colleagues in reasonable periods of absence, high levels of workload and /or holiday
  • To minimise cost and improve margin wherever possible within agreed customer service levels
  • May be required to work outside of standard office hours due to client / business needs


  • Good technical awareness of the companies capability and that of its supplier base
  • Good print, paper and supply base knowledge
  • Good knowledge of the print trade, capability of printing presses, capability of the competition
  • Good level of numeracy to enable estimating training
  • Excellent telephone manner with customer friendly attitude
  • Fast and accurate data entry skills
  • Attention to detail - essential
  • First class customer handling skills
  • Ability to communicate in spoken and written form with customer
  • Willingness to participate in Customer Meetings where occasional travel may be required
  • Basic levels of ability in spreadsheets (Excel), Microsoft Word and E-mail packages
  • Ability to communicate in spoken and written form with colleagues, customers and suppliers
  • Resilient and able to work under pressure to right deadlines
  • Excellent problem-solving abilities
  • Willingness to work within a team to support colleagues and Company objectives.
  • Be pro-active and make suggestions to improve internal processes.
  • Be pro-active and make suggestions to improve the production processes
  • Flexibility in response to customer and company requirements
  • To accept that change is necessary in order for the Company to grow and remain competitive
  • Ability to be proactive and continuously identify improved ways of performing your role