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Photo of Nicola Hurd Nicola Hurd is your principle consultant for this vacancy

Salary: 19K-25K depending on experience
North West

Sales Office Assistant / Logistics Support (Ref: PK7755)




Permanent / Full time
Monday to Friday Hours: 08:30 - 17:00
Office based - Liverpool, Speke, Hale, Widnes area
Holidays: 15 days + 5-day shutdown period + Bank holidays

Salary: 19K-25K depending on experience.

A North West based manufacturer is seeking a new Administrator in a role comprising 70% Sales Admin / 30% Transport.

Main Duties:

  • Dealing with customer enquiries.
  • Informing customers of prices and lead times.
  • Processing orders on sage within a timely manner.
  • Acknowledging orders within specified time frame.
  • Keeping order records and reports up to date.
  • Ensuring customers' requirements are understood and communicated.
  • Liaising with all departments (Ops Director/ Business Development Manager/ QC/ Production/ Warehouse/ Sister Companies/ Agents).
  • Support internal & external sales in day-to-day office functions as required.
  • Placing orders with subcontractors.
  • Keep customers updated with the progress of their orders.
  • Answering telephones.
  • Responding to emails within a timely manner.
  • Basic filing and faxing.

Using excel to produce different reports.

Other Duties:

  • Organising all despatches. (UK/Exports)
  • Booking in deliveries with customers.
  • Keeping a record of all transport arranged & the prices paid.
  • Producing packing lists and other reports for despatch.
  • Hosting morning meetings with Warehouse & accounts informing them of what is being despatched etc.
  • Monitoring stock and allocating stock to orders.
  • Checking of paperwork once despatched.
  • Working within ISO 9001.

Skills Required:

  • Must be Computer literate (outlook, word, PowerPoint).
  • Must be Highly competent with Excel as this is a major factor in the office.
  • Must be a very good multitasker that can keep to deadlines.
  • Must be a team player with excellent customer service skills.
  • Must have good attention to detail.
  • Must be a confident communicator.
  • Must have excellent understanding of unit conversion (Kgs, Tonnes, M2, Linea Meters).
  • Experience working for manufacturing company is preferred.