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Photo of Nicola Hurd Nicola Hurd is your principle consultant for this vacancy

Salary: 19K-25K depending on experience

Sales & Transport Office Administrator (Ref: PK7663)


Holidays: 15 days + 5-day shutdown period + Bank holidays

Salary: 19K-25K depending on experience.

A North West based manufacturer is seeking a new Administrator in a role comprising 70% Sales Admin / 30% Transport.

Main Duties:

  • Dealing with customer enquiries
  • Informing customers of prices and lead times
  • Processing orders on sage within a timely manner
  • Acknowledging orders within specified time frame
  • Keeping order records and reports up to date
  • Ensuring customers' requirements are understood and communicated.
  • Liaising with all departments (Ops Director/ Business Development Manager/ QC/ Production/ Warehouse/ Sister Companies/ Agents)
  • Support internal & external sales in day-to-day office functions as required.
  • Placing orders with subcontractors
  • Keep customers updated with the progress of their orders
  • Answering telephones
  • Responding to emails within a timely manner
  • Basic filing and faxing
  • Using excel to produce different reports

Other Duties:

  • Organising all despatches. (UK/Exports)
  • Booking in deliveries with customers
  • Keeping a record of all transport arranged & the prices paid
  • Producing packing lists and other reports for despatch
  • Hosting morning meetings with Warehouse & accounts informing them of what is being despatched etc
  • Monitoring stock and allocating stock to orders
  • Checking of paperwork once despatched
  • Working within ISO 9001

Skills Required:

  • Must be Computer literate (outlook, word , PowerPoint)
  • Must be Highly competent with Excel as this is a major factor in the office
  • Must be a very good multitasker that can keep to deadlines
  • Must be a team player with excellent customer service skills
  • Must have good attention to detail
  • Must be a confident communicator
  • Must have excellent understanding of unit conversion (Kgs, Tonnes, M2, Linea Meters)
  • Experience working for manufacturing company is preferred