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Photo of Clare Devlin Clare Devlin is your principle consultant for this vacancy

£Open (Depending On Experience)
West Midlands

Production Team Leader - Direct Mail (Ref: DM1272)




£Open (Depending On Experience) + Pension + Life Assurance + Health Care Plan

Working Hours: Rotating Double Day Shifts 06:00 - 14:00 & 14:00 - 22:00 Monday - Friday

Our client is a well-established direct mail and print solutions company based in the West Midlands. They are currently looking to recruit a Production Team Leader to join their team.

Duties & Key Responsibilities:

  • To manage and coordinate the performance, efficiency and profitability of the production department.
  • Manage a team of production operatives
  • Monitor performance, speed and output of the production department and implement tangible improvements
  • Implement a target driven environment with meaningful KPI's that ultimately improve the business performance
  • Ensure the business achieves an 'On Time in Full' delivery in excess of 98%
  • Manage the quality of output throughout the production team ensuring we target a zero-error culture
  • Coordinate the workflow to ensure maximum efficiency is gained through careful planning and execution of job distribution
  • Drive a continuous improvement program through the department with measurable gains
  • Manage the maintenance schedule of equipment and machinery
  • Control the inventory required within the production department
  • Ensure that all staff are fully trained across the department and skills matrices are up to date and meaningful
  • Promote a culture of teamwork, positivity and professionalism
  • Ensure that at all times the housekeeping across the plant remains at the highest possible standard
  • Conduct monthly staff meetings to ensure that all targets are being met and to keep open communications with the staff

Skills Required:

  • Direct Mail fulfilment experience essential
  • Knowledge of postal services and products across DSA and Royal Mail is also essential
  • Proven track record managing direct mail production teams
  • Ability to operate and problem solve enclosing machinery desirable
  • Microsoft Office Package: Excel, outlook, teams, word etc desirable


  • Communication - ability to liaise with colleagues and peers effectively
  • Teamwork - a good team member to provide support to other members, positive team attitude and willing to assist to complete departmental workload
  • Attention to detail - complete work without the need for supervision and work to deadlines
  • Can do attitude - enthusiastic, motivated, good work ethic, flexibility to tasks, desire to learn and accept ownership/responsibility