Account Manager - Beauty Division (Ref: PK7511)

NEW VACANCY (PK7511)

ACCOUNT MANAGER - BEAUTY DIVISION

ANY UK LOCATION / HOMEBASED / HYBRID

£Open Depending On Experience + Bonus Scheme + Flexible Working + 21 Days Annual Leave + Bank Holidays

Our client is a luxury packaging company who develop, produce & supply packaging and gifting products, turning ideas into reality for the world's best companies. Their expertise, commitment to quality, and first-class customer service makes our client the number-one trusted partner.
They are currently looking for an Account Manager who will provide support to the Senior Account Manager, working in a partnership to secure high revenue growth with key existing clients and to assist in the delivery of multiple projects to key deadlines.

Key Responsibilities:

• Management of an assigned portfolio of existing clients with a proactive approach
• Responsible for client retention and growth strategies
• Develop key relationships with multiple clients concurrently to cultivate and maintain good long-term partnerships
• Deliver the highest level of client service to enhance the client experience whilst balancing their expectations and business needs
• Keeping all relevant stakeholders, clients and team members up to date of any changes to this and managing expectations throughout the project
• Collaborate with internal teams to ensure that standards, processes and agreed project management methods are maintained throughout the project lifecycle
• Tracking project milestones and deliverables, identifying and managing risks, issues and dependencies, in line with the company's best practice and using the appropriate tools and templates
• Responding in a timely manner to changing priorities, adapting and adjusting plans as required
• Preparation of monthly sales reports by collecting, analysing, and summarising information from current clients
• Ensure project documents are completed accurately, are up to date, and appropriately stored
• Management of client product sample approval process and co-ordination of all sample distribution to customers on behalf of the Sales team

Requirements:

• Ability to Manage Multiple Projects and Relationships Simultaneously
• Experience in luxury retail packaging
• Experience in the Beauty industry an advantage but not essential
• Excellent people skills with the ability to build trust within the team and with clients
• Being dependable and proactive
• Excellent written and verbal communication
• Time management skills
• Experience in working with Far East factories
• Willingness to travel throughout the UK and abroad