Direct Mail - Estimating & Customer Services
Posted : 01/10/10
Project Manager
Our client specialises in Print Management offering Design, Artwork, Print, Direct Mail, Storage and Worldwide Distribution services.
They are currently looking to recruit a Project Manager to provide assistance with new customer implementations and customer and internal projects. Reporting to the Head of Projects you will be responsible for:
- Implementation of new contracts
- Meeting with the customer for the purpose of gathering information to understand their requirements.
- Production of process maps for existing and proposed services.
- Preparing and monitoring project plans to ensure that deadlines are achieved.
- Specifying IT requirements to implement the required service and the associated month end process.
- Project managing the company resources until implementation is completed.
- Preparing Service Level Agreements and Standard Operating Procedures for agreement both internally and with the customer.
- Preparing User Guides for agreement both internally and with the customer.
- Implementing the new service and maintaining day-to-day involvement until the account can be transferred to the Account Management Department.
- Maintaining new and existing contracts.
- Auditing of relevant areas of the business to ensure that procedures/processes are being followed correctly.
- Analysing current business operations.
Requirements
- You will need to be flexible; you may be required at short notice and for long periods of time to be based away (from 1 to 6 months)
- You will be local enough to travel into the office on a daily basis when not away on assignment.
- You will have previously dealt with board level/high profile people of national/global organisations
- You will have great influencing experience and be able to provide examples
Enquire
Yasmine Baythoon is your
principal consultant for
this vacancy


or call
0161 485 8888